Clients first
Our growth and reputation is built upon putting the client first. This has been our foremost objective since our inception. We recognize that ours is a service industry, whose primary obligation is to help clients solve their problems by way of advice or dispute resolution. We know our clients are the reason for our success and we work with each client throughout an engagement to ensure that our staffing, strategy, and procedures are aimed at yielding results the client wants, at a reasonable cost and on a timely basis.
Our promise to our clients
We will commit to understanding your business and your objectives:
- By providing excellent legal advice in a way that is relevant and responsive to your needs;
- Because we know that giving you commercial advice and attentive service is the best way to contribute to the success of your enterprise.
We will commit to understanding your business and your objectives:
- Communicate with you clearly;
- Ensure that the right lawyers work on your business for the right time - no more and no less
- Bring the right experience to bear at each stage; agree with you the work we do; and
- Tell you if there is work we are not best suited to undertake.
We will make every effort to ensure that our fee estimates are accurate:
- By using structured methods to provide you with transparent estimates; and
- By discussing the situation with you if circumstances change and it is likely that an estimate will prove inaccurate.
Our charges will be fair as:
- We will provide a detailed breakdown at your request;
- Any third-party expenses will be passed on at cost; and we will provide added value services.
- You will be the judge of whether we meet this commitment:
- If you ever feel we have not lived up to our promise then please contact us and we will do our best to remedy the situation to your satisfaction.